(Updated: May 24, 2018)
we collect from or about you in connection with our web site (the “Site”) or through the provision of our services (the “Services”).
http://edinburghcreativemedia.com/privacy/. By using the Site or the Services you acknowledge your consent to the practices
described herein. If you are a customer who is subject to EU privacy laws, the Data Privacy Addendum located at
http://edinburghcreativemedia.com/dpa/ as it may be updated from time to time governs the obligations between us with
regard to personal data as defined by such laws.
Personal data we collect
Information you give us.
In order for you to use our Services and other features of our Site, we will ask you for some of your personal data
(e.g. contact information, name, etc.). The amount and type of information that we gather depends on the nature
of the interaction. For example, we ask visitors who would like to comment on our blog to provide a username. Those
who purchase Services from us are asked to provide additional information including, as necessary, the personal
and financial information required to process transactions. In each case, we collect such information only insofar
as is necessary or appropriate to fulfil the purpose of your interaction with us. You can always refuse to supply
personal data; however, doing so may prevent you from receiving our Services or engaging in other activities on
the Site. In no event will we ever request sensitive personal data (e.g. health information, religious preferences,
etc.) from you, and we expressly request that you not provide any such sensitive personal data to us.
Web server logs.
As is true of most websites, we gather certain information automatically through your use of the Site. This information
may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring or exit
pages, the files viewed on the Site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and
clickstream data to analyse trends in the aggregate and administer the site. We use analytical software to help
us understand this information. This software sends information to its licensor. Other sites and companies may
also use this software. As a result, the licensor may collect information that, when aggregated by them, allows
them to identify you individually. We have no responsibility for this collection and use.
Analytics: Our website uses Google Analytics, a service which transmits website traffic data to Google servers in
the United States. Google Analytics does not identify individual users or associate your IP address with any other
data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage
Additionally when you make a purchase, attempt to make a purchase through the Site or submit an enquiry, we may collect
certain information from you, including your name, billing address, shipping address, payment information email
address, and phone number. We refer to this information as “Order Information.”
Information collected by our customers.
Our customers may collect personal data in connection with the Services we provide to them. Creative City Media Limited’s
customers control the personal data they collect, and Creative City Media Limited will not use or disclose that personal
data except as authorized or directed by the customer in the course of our provision of the Services. If your personal
data is controlled by one of our customers and you have concerns about the way that data is managed, please contact
that customer directly.
- Information you give us.
How we use personal data
Creative City Media Limited will only use the personal data we collect as reasonably necessary for the following purposes:
- to allow you to use and interact with the Site;
- to provide the Services to you as our customer;
- to inform our continued development of the Site and the Services;
- to communicate with you from time to time in response to your requests for information or as may be relevant to your
account with us;
- to send marketing communications related to the services we provide;
- as required by applicable law or legal requirements pertaining to records retention or for internal administrative
- as specifically authorized by you in writing.
Disclosure to third parties.
We will not disclose your personal data to third parties except as follows:
- when we believe disclosure is reasonably required to comply with any law or legal request;
- to enforce our legal and contractual rights, or to protect the rights and safety of others;
- to third parties who help us provide any part of the Site or the Services, to the limited extent required for such
help, and on condition that they may not further disclose your data or use it for any other purpose; or
- as part of a sale of our assets or a merger of our company.
- Procedures to protect personal data.
We have put in place reasonable measures and appropriate procedures for implementing these policies and for safeguarding
the personal data we collect. However, we cannot guarantee that personal data we collect will never be disclosed in a manner
both during transmission and once it is received.
- Your rights over personal data that we control.
Upon request, we will provide you with details regarding your personal data that has been collected by us or which is under
our control. If you would like to change information that we maintain about you, you may submit a support request by emailing
firstname.lastname@example.org for any information to which you don’t have access or the ability to change yourself. Information covered
with the Services. You may also request that we update or correct your personal data by writing us at: Creative City Media
Limited. Attn: Legal 3 Lady Lawson Street, Codebase, EH3 9DR, United Kingdom. You may opt-out of receiving most e-mails from
us by following the “unsubscribe” instructions provided in the e-mails. Alternatively, you may contact us as described herein.
If you are our customer, you may not be able to opt out of all emails, including certain administrative or billing communications
which are important to the ongoing maintenance of your account. We may keep your personal data for as long as reasonably
required to meet the purposes described herein. Additionally, we will retain this information as required by law, as necessary
to comply with our legal obligations, resolve disputes, and enforce our agreements.
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